How do we protect our clients
Conflict of interest
Our commitment to ethical and fair treatment includes our conflict of interest and confidentiality policies. If any circumstances arise where our interests may prevent us from giving you unbiased advice, we will discuss this with you. Our conflict of interest manual is available at our offices for clients to view.
We have Professional Indemnity Cover with Marsh (PTY) LTD underwritten by Leppard Underwriting
We adhere to all compliance guidelines and are audited regularly by an independent compliance officer. Our compliance officer is Adv. A.H. (Tony) Davey (Tony Davey & Associates (Pty) Ltd).
T +27 (0)11 778 4638 firstname.lastname@example.org
Should you ever have a complaint, you would inform your adviser in writing who will then record your complaint and inform our compliance officer for action. If, after this step, you are still not satisfied, you can contact the Ombudsman for Financial Services.
T +27 762 5000 / 0860 066 3274 www.faisombud.co.za
The Protection of Personal Information
Ascent Wealth Management is committed to protecting our clients’ privacy. We take practical and reasonable steps to comply with statutory requirements, in accordance with the Protection of Personal Information Act 4 of 2013, when we collect, store, process, and distribute personal information.
Clients are welcome to contact our Information Officer to review a copy of Ascent Wealth Management’s POPIA policy.
T +27 11 802 0220 email@example.com
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